These ‘Terms and Conditions’ are applicable every time you access our website and/or order goods from our website. Please note that these Terms and Conditions incorporate all the following sections, which we advise that you read.

 

Before preceding with an order you will be required to show that you have read and understood the following terms and conditions. We recommend that you print a copy of these Terms and Conditions for your future reference and refer to them every time you order as they are liable to change.

 

1.1 This site is owned and operated by Chick – The New Generation Ltd. Our registered office is at Leicester -England. Vat number: 920068550

1.2 All rights in this website, including copyright, are owned by us. Any unauthorised use, copying or modification is prohibited.

1.3 If you wish to ask us anything about these Terms and Conditions, or have any questions, comments and/or complaints about our website , please e-mail us at

       admin@chickstyle-fashion.co.uk or call us on 01162238401

 

2.1 All orders placed through this site will be subject to our acceptance of that order.

2.2 When you submit an order to us on our website you will receive a “bounce back” confirmatory e-mail of your order. This e-mail does not constitute acceptance of an order by us. Your order will be accepted by us (and a contract will then be formed between us) when we despatch the goods to you.

2.3 Should you wish to cancel your order or return any goods please go to section 7. ‘Returns and cancellations’ for further information.

 

3.1 We aim to process your order as soon as possible. You will normally receive your order within 3-4 working days with UK mainland, though delays may be experienced during busy times and bank holidays, and for areas not within the UK mainland

3.2 Whilst it is our intention to keep our website up to date and error free, product description or pricing errors may occur. If we discover such an error after you have submitted an order to us we will contact you with the correct details prior to accepting your order. You may then either cancel your order or re-confirm based on the correct information. In the unlikely event that we are unable to contact you we will treat your order as cancelled.

3.3 All prices shown on our website are inclusive of VAT. Delivery charges are clearly highlighted, further information follows under section 5.’Delivery’.

 

4.1 We accept all major credit cards: Visa, MasterCard, Switch

4.2   Payment by cheque or postal order. Please print the form that show up after placing your order. (Please make payable to (Chick – The New Generation Ltd’)

4.3 Please note that goods paid for by card will not be charged for until they are despatched. Cheques however will be banked when the order is processed.

4.4 For your own protection we ask you not to send cash in the post.

 

5.1 Some international postal addresses may be outside our logistical geographic region and you will be notified of this when you place your order.

5.2 Whilst we make every effort to deliver goods as soon as practicable, we cannot guarantee or accept liability for late deliveries. We cannot therefore accept any liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

5.3 If an item is faulty or is lost/damaged during delivery please contact us promptly, by e-mail or telephone 01162238401, and we will be pleased to arrange an appropriate remedy in accordance with your legal rights.

5.4 All orders to the UK mainland are subject to a delivery /shipping charge at Standard First class rate thus;

£3.99 for orders up to a maximum of £50.00

£5.95  for orders between £50.01 and £100.00

FREE DELIVERY for any order totalling over £100.00

5.5 Delivery charges in relation to International addresses will vary according to destination and the weight of the parcel. These costs will be automatically charged to your order at the time of order. Please let us know if you require a quotation prior to despatch. Import duties may apply on receipt of the parcel over which we have no control.

 

6.1 We strive to ensure that we have adequate stock of all items as published on our current website. Some items may however sell faster than expected and although we will always try to get stock replenished this is not always possible.

6.2 Items not in stock will be duly ordered and will not be charged for until they are available for despatch. You will be notified of any such delays and be kept advised of the position by e-mail or phone

6.3 We cannot accept any liability arising from our inability to supply goods due to lack of stock other than returning any payments that may have been made by you.

 

7.1 You can cancel your order and return any item to us within 7 working days of receipt, no reason required. As soon as you become aware of the need to cancel/return or exchange an item we would ask that you please contact one of our sales team on 01162238401.

7.2 Provided the goods are returned in a good and unworn condition, we will refund the full cost of the item(s) or exchange them if you prefer.

7.3 On such occasions we do not offer a returns service. Parcels may be returned by royal mail however the associated postal charges incurred will only be refunded in the case of faulty goods.

7.4 We cannot accept liability for any goods lost or damaged in return transit. You must be responsible for perusing any claims that may exist in such circumstances against with the carrier concerned. To protect your position in this respect, proof of posting is always recommended.

7.5 If goods purchased are returned to be replaced for a bigger/smaller size if incorrect sizes have been ordered, this would be subject to a nominal handling and carriage charge payable over the phone with any credit/debit card.

 

 8.1 The liability of Chick – The New Generation Ltd in contract (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance of this contract, shall be limited to the price paid for the goods.

 

9.1 ChickStyle will take all reasonable precautions to ensure that details relating to you, your order & payment are kept secure in accordance with the requirements of the Data Protection Act 1998.

9.2 Unless ChickStyle is negligent in exercising these responsibilities then ChickStyle shall not be held liable for unauthorised access to information supplied be you

 9.3 Where you supply data relating to other individuals you will be deemed to have obtained their agreement to this information being released to us.

9.4 Access rights

You have the right to access the personal data held about you .

 

 

 

 

 

10 1 At Chick – The New Generation Ltd, we take security very seriously, which is why we have chosen to use Paypal System. 

 

10.2 Chick – The New Generation Ltd operate under the police of paypal.

11.1 The use of our site and any contracts formed are governed by English Law. In using this website all parties have agreed to submit any disputes to the exclusive jurisdiction of the Courts of England and Wales.

11.2 A person who is not a party to these Terms and Conditions shall have no right to enforce any term under the Contracts (Rights of Third Parties) Act 1999

11.3 We reserve the right to change these Terms and Conditions from time to time and any such changes shall be communicated on our website

11.4 All intellectual property rights (including use of trade marks) shall be solely owned by us. You are permitted only to use material on this website as expressly authorised by us.

11.5 Any unauthorised use of material on this site is strictly prohibited.

11.6 These Terms and Conditions supersede all previous Terms and Conditions, representations, understandings and agreements. (Updated October 2007) . Previous versions of our term and Conditions can be viewed here.

 

12.1 These Terms and Conditions are in addition to your statutory rights as a consumer, which remain unaffected.

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